When changing positions within the public service or transferring from one ministry to another, the first concrete question concerns what remains to be paid after reimbursement. The Interiale mutual insurance, focused on public agents (interior, justice, territorial), structures its health guarantees around progressive plans. Understanding how they work helps avoid subscribing to an option that is too high or ending up with a high out-of-pocket expense for specific areas like dental or optical care.
Interiale Reimbursements: What Progressive Plans Change in Daily Life
Interiale offers several levels of coverage depending on the plan (Omniale for the Ministry of the Interior, Novale for the territorial). The principle remains the same: one moves from a basic plan, designed for everyday expenses, to more comprehensive plans that increase the limits on hospitalization, dental care, and optical care.
Specifically, the most accessible plan fully covers reimbursable medications and provides an annual allowance for non-reimbursable medications, homeopathy, or self-medication. For specialist consultations under OPTAM (controlled pricing option), the reimbursement rate rises up to 140% of the reimbursement base on the intermediate plan, and even more on the high plan.
Where one gains ground by comparing the guarantees of the Interiale mutual insurance is on often underestimated areas: the daily hospital fee, excess fees outside of the care pathway, and dental prostheses beyond the 100% health basket.

Dental, Optical, Hearing Aids: Where Interiale Distinguishes Itself from 100% Health
The 100% health system guarantees no out-of-pocket expenses for certain care baskets (dental prostheses, glasses, hearing aids). By 2026, this system will even extend to the coverage of wheelchairs. The question then arises: why subscribe to a high plan if 100% health already covers these areas?
The answer lies in the choice of equipment. The 100% health basket imposes specific models and materials. If one wants a frame outside the basket, a ceramic-metal crown on a visible tooth, or a hearing aid with advanced features, the out-of-pocket expense reappears immediately.
Interiale’s higher plans compensate for this gap:
- In optics, reimbursement covers progressive lenses and frames beyond the regulatory ceiling, with possible renewal depending on the chosen plan.
- In dentistry, prostheses outside the basket (inlays, onlays, implants) benefit from dedicated allowances not included in the basic plan.
- In hearing aids, coverage exceeds the capped rate of 100% health starting from the intermediate plan.
Feedback varies on this point depending on individual situations, but overall, an agent who wears progressive lenses and plans for dental care outside the basket should aim for at least the intermediate plan.
Prevention and Salary Maintenance in the Public Service: The Often Overlooked Aspect
There is much talk about health guarantees, but the prevention aspect of Interiale deserves special attention. In the case of prolonged sick leave, a public agent’s salary decreases after a certain period. The Interiale prevention contract aims to compensate for this salary loss with additional daily allowances.
For the Ministry of Justice, Interiale has set up an optional collective contract that includes a doubling of the death benefit compared to statutory prevention from the basic guarantee. This type of contract is directly linked to the reform of complementary social protection (PSC) in the public service, which redefines the obligations of public employers regarding financial participation.
Prevention: What the Basic Guarantee Covers
The basic prevention guarantee at Interiale ensures partial salary maintenance in the event of temporary incapacity. It also includes coverage in case of disability and a death benefit. Agents at the beginning of their careers often underestimate this aspect, because long-term sick leave seems far away. This is precisely when the contribution is the lowest.
For territorial agents, the situation differs slightly: local authorities can offer a group contract with employer participation, which reduces the cost for the agent while maintaining an adequate level of coverage.

Interiale Mobile App and Health Reimbursement Management
An aspect rarely addressed in mutual insurance comparisons concerns the daily tracking tools. The Interiale mobile app allows users to check their health reimbursements in real-time, submit receipts directly from their phone, and view their third-party payment card.
Finding a practitioner within the care network is also part of the integrated features. For an agent relocated to a new city, this is a significant time saver: one can identify contracted professionals before making an appointment, which limits excess fees.
The third-party payment, when it works with the practitioner, avoids upfront costs. Interiale offers it across all its health plans, but its effective application also depends on the healthcare professional consulted.
Support and Daily Assistance
For the prevention contract linked to the Ministry of Justice, a dedicated line is accessible from Monday to Saturday. For standard health contracts, support is available through the online member area or physical agencies located throughout the territory.
The Interiale mutual insurance remains a public service mutual, with a pricing structure and guarantees designed for agent profiles. Comparing its plans with a standard individual mutual insurance only makes sense on a line-by-line basis, isolating the reimbursement lines that correspond to actual expenses. This is the only reliable method to know if one is paying the right price.



